December 2020 turned out to be successful for the Grand Hotel Vidgof. The only five—star hotel in Chelyabinsk has won the first Russian Business Travel & MICE Award, a landmark event in the world of Russian business tourism, which annually gathers the country's leading players in the MICE and business travel industry. Grand Hotel Vidgof is recognized as the leader in the nomination "The best regional hotel for events". In addition, the hotel has signed a contract with Russian Railways for the delivery of dishes from the high-cuisine restaurant "Courage" to the dining cars ordered by train passengers. How did the hotel manage to take a new height? And what other projects have been implemented in the context of the pandemic?